Bosch HBLP651UC 30-Inch Stainless Steel Double Wall Oven - Benchmark Series with Convection Baking & Self-Cleaning - Perfect for Modern Kitchens & Home Baking Enthusiasts

Buyer Beware. We have owned a HBLP651UC oven for a little under a year now and use broil feature all the time which has destroyed the right side bearings the telescoping rack. Bosch Service is unwilling to replace this under warranty because using the Broil frequently is not consider normal use. Additional note: We have never used the clean feature with the racks inside the oven which is what they tried to blame this on. Bosch did offer me a small discount on almost $400 replacement rack but that is still a lot of money for a rack.. I would expect much better service and from a "premium" brand and will not by their products again. Please look @ other review sites on the web for additional details on my poor experience with their service department. Really worried about how I might supported if I have a more complicated service issue with this oven in the future.